Shipping policy

Shipping Policy

Thank you for shopping with KwaZulu Beads Ltd. We strive to ensure that your order arrives safely and promptly. Please review our shipping policy below:

Processing Time: All orders are processed within 4 business days. Please note that orders placed on weekends or public holidays will be processed the next business day.

Shipping Rates: Shipping costs are calculated at checkout based on your location and the size/weight of your order.

Shipping Methods: We use Evri and DPD for all domestic and international orders. Once your order has been shipped, you will receive a tracking number to monitor the delivery status.

Delivery Time: Delivery times vary depending on your location and the shipping method selected. 

International Shipping: We currently offer international shipping to select countries. Please be aware that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

Order Issues: If your order is damaged or lost during shipping, please contact us immediately at info@kwazulubeads.co.uk so we can resolve the issue.

We appreciate your business and are committed to providing the best service possible. If you have any questions regarding our shipping policy, please feel free to reach out to us.